We are so happy to welcome you here to our paradise – Atlantis Paradise Island, where you can relax, discover, and have fun safely. As you explore the many wonders the resort has to offer, many safety and cleanliness policies are in place to ensure the health, safety, and well-being of our guests and team members.
Also, in our further commitment to protect the environment, we have eliminated single use plastic water bottles at the resort. On arrival you will receive two reusable Atlantis bottles. The water in your room is purified and safe to drink, in addition to numerous refill stations around the resort to help keep you hydrated. Additional bottles may be purchased from Atlantis Signature stores, and we thank you for partnering with us for a better future! Click here to learn more about Atlantis Sustainable Tourism efforts.
As you prepare your plans each day, here are a few of my personal, “don’t miss” experiences for your consideration:
Acclaimed Bahamian artist Antonius Roberts’ interactive heart sculpture and wing at The Royal is a must see. The majestic heart sculpture, complete with an attached swing, was designed to capture the meaning of the heart, a symbol of love, and the connection that ties back our pride for The Bahamas.
- Discover our marine life habitats, recognized as some of the largest in the world, encompassing 14 lagoons, 8 million gallons of ocean water, and home to over 50,000 aquatic animals.
- Be sure to check-out Marina Village, a terrific collection of local Bahamian shops and incredible dining options, including Bimini Road, McKenzie’s Fresh Conch and the infamous Sip Sip by Julie Lightbourne.
On behalf of all our team members, we wish you an unforgettable journey exploring the taste, culture, and spirit of Atlantis and the beautiful Bahamas. If I can assist you during your stay, please don’t hesitate to contact me directly.
Russell Miller
Executive Vice President of Hotel Operations - Be sure to check-out Marina Village, a terrific collection of local Bahamian shops and incredible dining options, including Bimini Road, McKenzie’s Fresh Conch and the infamous Sip Sip by Julie Lightbourne.
- Discover our marine life habitats, recognized as some of the largest in the world, encompassing 14 lagoons, 8 million gallons of ocean water, and home to over 50,000 aquatic animals.
Discovering paradise is easier than ever with the new Atlantis mobile app! Plan your stay and find your way around the resort with an interactive, GPS enabled map showing nearby dining options and attractions. Book your activities and stay up to date with all the events happening while in Paradise.
The Atlantean will tell you all you need to know about what is going on during your stay here at Atlantis, Paradise Island.
Airline Information (Guest Services) 28
Atlantis Kids Adventures 65946
Babysitting Services (Promt Response) 38
Bell Captain 23
Blue Adventures 40
Business Center 67205
Casino Credit 65533
Casino VIP Services 33
CRUSH 64780
Conference and Sales Services 63215
Dolphin Cay 41
Emergencies 30
Fitness Center 67364
Front Desk 26
Golf Tee-Time Reservations 64565
Guest Services 28
Housekeeping 24
Justice of the Peace (Guest Services) 28
Laundry and Dry Cleaning 25
Lost and Found (Security) 27
Mandara Spa 65900
Marina Dock Master 66068
Notary Public (Business Center) 67205
Nurse and Medical Services 64066
Prompt Responses (Service-related Issues) 38
Restaurant Reservations 29
Room Service 22
Security 27
Tennis Center 69300
Voice Mail Messages 21
Weather (Guest Services) 28
1. Follow the rules and regulations posted on signs by all entry points to the pools, beaches, lagoons, water slides and rides, as well as those given by lifeguards and slide attendants. Non-compliant guests will be prohibited from using the water features for the remainder of their stay.
2. Lifeguards monitor most water features during operating hours, posted at each entrance point. The water features are closed at all other times and swimming is strictly prohibited.
3. Bahamian government regulation requires that children under the age of 16 years that are within the waterscape area including the pools, lagoons, water slides, rides and beach areas must be accompanied by an adult 18 years of age or older at all times.
4. Guests must be 48" or taller to ride the water slides and rides, with the exception of the dedicated children’s slides, which as posted, require guests to be 54" or under to ride.
5. Swim only within the areas marked by buoys in Paradise Lagoon and the ocean. Participation in watersports activities beyond the buoyed areas requires the use of a life vest.
6. Diving and running within pool areas is strictly prohibited. Exercise caution as wet surfaces may be slippery.
7. Beach sand and deck surfaces may be hot. Wearing shoes, sandals or “aqua socks” is strongly recommended, especially for children.
8. Glassware is not allowed on the pool decks or on the beaches.
9. Remove all loose jewelry, watches, wallets and other valuables before lining up to ride the water slides and rides. Leave these items in your guest room safe or in the care of a trusted companion. Do not place valuables in swimsuit pockets. And do not leave valuables unattended at your pool or beach chair.
10. While riding the water slides and rides, eyeglasses and sunglasses must be secured with head straps.
11. Swimwear with zippers, rivets, buttons or metal ornamentation is not allowed on the water slides and rides.
12. Pregnant women and persons with heart conditions or back problems should not utilize the water slides and rides. Others with serious health concerns should consult a physician before doing so. Guests with visual injuries such as casts, braces, etc. may not be permitted on all attractions.
13. When exploring the marine life habitats, do not climb on the rocks or get too close to the sea animals in the exhibit lagoons. Do not feed the animals and do not drop garbage including cigarettes into the lagoons.
14. The providers of watersports activities, such as jet ski and parasail rentals and motorized water rides, are operated by independent operators not affiliated with the resort.
15. As a guest, you assume all risks incidental to participation in watersports activities and other resort recreational facilities including the use of pools, water slides, rides, lagoons and beach areas.
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