Redemption includes any charges placed to a registered guest’s room folio during their stay: room rate, taxes, fees, food and beverage/restaurants, Atlantis retail outlets only, Aquaventure, Dolphin Cay, Atlantis Marina, Ocean Club Golf, Mandara Spa, Crush, Atlantis Kids Adventure, and event/entertainment tickets. Alternately, the gift card can be used directly at food and beverage/restaurant outlets by both registered and non registered guests of the resort. The gift card cannot be used for casino-related charges or flight reservations.

Redemption includes any charges placed to a registered guest’s room folio during their stay: room rate, taxes, fees, food and beverage/restaurants, Atlantis retail outlets only, Aquaventure, Dolphin Cay, Atlantis Marina, Ocean Club Golf, Mandara Spa, Crush, Atlantis Kids Adventure, and event/entertainment tickets. Alternately, the gift card can be used directly at food and beverage/restaurant outlets by both registered and non-registered guests of the resort. The gift card cannot be used for casino-related charges or flight reservations.

See below for outlets that are approved to accept the Atlantis Gift Card.

The Coral: Coral Pool Bar, Chopstix, Lagoon Bar & Grill, Joker's Wild, Starbucks (lower level), Sun & Ice, Crush (The Coral, lower level)
The Royal: Aura, Race & Sports Book, Bar Sol, Moon Bar, Nobu, Silan, Plato's, Poseidon's Table
The Cove & The Reef: Beach Bites, Pita, Cascades, Frezca, Fish, Seaglass, Paranza, Dolphin Cay, Starbucks (Reef lobby)
Aquaventure: Mayan Cart, Pisces, Shark Bites, Triton's Snack Bar, Starbucks, Zero Entry, Shake Shack, Breakwater Grill, Riverbend Café
Marina Village and Harborside: Murray's, Marina Pizzeria, Ben & Jerry's, Mckenzie's, Café Martinique, Carmines, Bimini Road, Sip Sip, Seafire, Village Burger Shack
Atlantis Retail Outlets: Atlantis Box Office, Movie Theatre, Atlantis Kids Club (AKA), Dolphin Cay Logo Store, Atlantis Logo Stores, Crush (The Coral, lower level), Golf Pro Shop

To use your Atlantis Gift Card during your stay, present your gift card to the front desk agent at check-in. Your gift card will be redeemed prior to your check-out date, and a credit placed onto your room in the amount of the gift card(s). Apply all charges incurred (food and beverage, retail purchases, activities, and entertainment) to your room during your stay. The total amount due will be reduced by the amount of your gift card(s). Alternately, you can use your gift card directly at food and beverage/restaurant/retail outlets or present it at the time of check-out to have the balance used towards purchases placed on your guest folio.

If you are not a registered guest of the hotel, you may use your gift card directly at food and beverage/restaurant/retail outlets listed above. To use your gift card towards a room reservation or for advanced bookings of Aquaventure, Dolphin Cay, or other activities and entertainment, call 1-800-ATLANTIS.

The Atlantis Gift Card can be purchased online by going to www.atlantisbahamas.com and clicking on “Gift Cards” in the top right corner of the website. Atlantis gift cards are also available for purchase at the resort at the following retail locations:

• Royal Signature

• Crystal Signature

• Atlantis Trading Dock/Marina

• The Dig Logo

• Dolphin Cay

• Escape

The Atlantis Gift Card can be purchased online only by going to www.atlantisbahamas.com and clicking on "Gift Cards" in the top right corner of the website.

Yes, the Atlantis Gift Card can be sent via e-mail, text message, or instant messaging service (Facebook Messenger, WhatsApp, etc.)

Yes, the Atlantis Gift Card is available in physical form and can be purchased online only by going to www.atlantisbahamas.com and clicking on “Gift Cards” in the top right corner of the website. Physical cards are also available at select retail locations at the resort.

Yes. During the purchase selection, you can select the option to print the Atlantis Gift Card. Alternately, when the gift card is delivered by email, you can print it from the email. Be sure to claim the gift card and go all the way to where the gift card numbers are showing.

No. The Atlantis Gift Card does not expire.

The balance of an Atlantis Gift Card can be checked by going to www.atlantisbahamas.com, clicking on ”Gift Cards”, scrolling down on the page to the Gift Card Balance section, then clicking the "Check Balance" button.

General inquiries related to the Atlantis Gift Card should be directed to giftcards@atlantisparadise.com. For questions related to online purchases of the Atlantis Gift Card, please email atlantisgiftcards@buyatab.com or call 1-844-461-3767

No. The addition of the Atlantis Gift Card to a digital wallet is not currently supported.

No. The Atlantis Gift Card cannot be used in the casino or for charges related to game play in the casino.

Yes, following check-out, 2-3 business days later you will receive a refund to the credit card on file in the amount of the remaining balance of credit you had on your room charges.

If your gift card(s) were purchased directly through Atlantis on www.atlantisbahamas.com, we may be able to replace your gift card when you provide information related to the original purchase. We cannot guarantee this, and Atlantis is not responsible for lost or stolen gift cards. Atlantis Gift Cards should be safeguarded and treated like cash.

No. Atlantis Gift Cards are not reloadable. However, you can purchase additional Atlantis Gift Cards at www.atlantisbahamas.com and click on “Gift Cards” in the top navigation.

Yes, you can use as many gift cards as you wish.

No. The Atlantis Gift Card is only valid for bookings made by calling 1-800-ATLANTIS, for purchases charged to the guest room while at the resort, or using directly at food and beverage and retail outlets at the resort.

No fee is charged to purchase Atlantis Gift Cards unless you are shipping physical gift cards, then shipping and handling fees will apply.

Yes, day visitors (non-registered guests of the resort) can use the Atlantis Gift Card at participating food and beverage/restaurant locations as well as participating retail locations.

Yes, Atlantis Gift Cards may be purchased in bulk by clicking the “Corporate Orders” button above.

Yes, you can. You will need to click the "Send as a Gift" button and complete the recipient information for each person you would like to send the gift cards to.

Yes, you can. Select the denomination you wish to send, the quantity and then select "Send as a Gift". The recipient will get one email for each gift card you purchase for them.

Yes. Click "Send as a Gift" and then provide your email address that you would like the gift cards to be delivered to.

We recommend trying another credit card or trying again later. Unfortunately, we are unable to influence the decision of our payment processor and will be unable to change the decision of the declined payment. You may also contact customer care related to gift card purchases at atlantisgiftcards@buyatab.com or call 1-844-461-3767.

Due to financial crimes and anti-money laundering regulations in the United States, we do not allow the purchase of more than $10,000 per customer, per day. Please try additional purchases on another day.

Atlantis Gift Card purchases are non-refundable.

Email giftcards@atlantisparadise.com and we will do our best to assist you.

The email may have gone into the Spam folder of the recipient. Have them check to see if they got an email from the email address: atlantisgiftcards@buyatab.com. If it still cannot be located, you may contact customer care at atlantisgiftcards@buyatab.com or call 1-844-461-3767 for assistance.

Atlantis Gift Cards utilizes Shopify as our technology provider for the gift card shopping experience. Rise.ai is our gift card delivery technology partner. All questions related to Atlantis Gift Cards should be directed to giftcards@atlantisparadise.com and not Shopify or Rise.ai.

At check-in, provide your gift card to the front desk agent. Your gift card will be redeemed prior to check-out and applied as credit to your room. All charges during your stay should be sent to your room.

You may also use your gift card directly at participating food, beverage, and retail outlets.

Please contact 1-800-ATLANTIS and our agents will be able to assist you.

For all charges related to the areas listed, send them to your room, and your gift card credit will apply at check-in.

No, the Atlantis Gift Card cannot be used towards flight bookings as part of a package or purchases as a stand-alone purchase through our call center.

No. While the Atlantis Gift Card will be applied as a credit to the room at check-in, a credit or debit card will still be required as a security deposit.

Yes, contact 1-800-ATLANTIS and our agents will be able to assist you.

If the reservation is prepaid through a third party, we may not be able to apply a gift card to your reservation for charges incurred for the booking. Please contact 1-800-ATLANTIS to explore your options.

Yes, you can use the Atlantis Gift Card towards travel insurance purchased. Contact 1-800-ATLANTIS for assistance.

Within 2-3 business days of your cancellation, a new gift card, in the amount due back to you will be sent to your email address associated with your reservation. Note: The maximum amount you will receive on a gift card would be up to the total amount originally paid using a gift card, less any cancellation fees or otherwise. Any amount due back above the total value of gift cards used on the booking will be provided back to the credit card used on the booking.

Atlantis Gift Cards cannot be used directly at Mandara Spa. However, if spa charges are sent to the guest room folio, the gift card can be applied to the spa charges at the front desk.