Whether you're a first-time traveler or a seasoned Atlantis visitor, our expert tips and recommendations will guide you through every step of Paradise. From insider knowledge about the best times to visit to travel suggestions and local secrets, check out Traveling to Atlantis now.
To make hotel reservations and check rates, click the “book now” button on the Atlantis website at www.AtlantisBahamas.com and explore the various rooms and suites or call our call center at 1-888-877-7525. Our travel specialists are available to assist you.
For dining reservations guests should visit the dining reservations page on the Atlantis website. Dining Reservations can be MADE 90 DAYS OR LESS PRIOR TO ARRIVAL, but are subject to availability.
To book activities like Dolphin Cay and marine life experiences visit the dedicated pages on the experiences section of the Atlantis website
Day Passes for day visitors can be booked directly through the Atlantis website https://www.atlantisbahamas.com/daybooking
To make payments towards your reservation and purchase other activities or tickets, please visit our digital concierge site MyAtlantisVacation.com or call our call center at 1-800-Atlantis.
We accept all major credit cards for payment on your travel plan. We also accept Google Pay, Apple Pay and Apple Credit Cards. The credit card will be charged according to the posted payment instructions. Post-travel billing questions and concerns should be directed to our Quality Assurance Department.
Yes, Atlantis offers gift cards that can be used for many purchases at the resort. To learn more please visit our gift card page here.
If you wish to cancel or make any changes to your confirmed online reservation at Atlantis, please call us directly at 1-888-877-7525 or +1-954-809-2100 where our travel specialists are waiting to assist you.
BEST AVAILABLE RATES, PROMOTIONS & PACKAGES
• For travel January 2, 2024 – December 14, 2024, and January 2, 2025 – December 14, 2025, a 14-day flexible cancellation policy applies.
Cancellations received 0 to 14 days prior to arrival will incur a minimum cancellation penalty equal to the charge for the first two (2) nights, plus applicable taxes, and fees.
No-Shows will incur a penalty equal to 100% of total stay.
• For travel December 15, 2024 –January 1, 2025, cancellations received before October 31, 2024; no penalty applies.
Cancellations received on or after November 1, 2024, will be charged the entire length of stay, plus applicable taxes, and fees.
No-Shows will incur a penalty equal to 100% of total stay.
These cancellations policies are not applicable to groups.
NON-REFUNDABLE RATES:
Non-refundable room rates are based on a two-night minimum stay. For all non-refundable rates, a valid credit card is required for payment in full at the time of booking. Bookings are non-refundable if canceled more than one day (24 hours) after booking. Any non-refundable bookings cancelled more than one day (24 hours) after booking will be charged the full cost of the room for the entire length of stay, plus applicable taxes, and surcharges. Name changes on the reservation will not be accepted. No exceptions will be made. Non-refundable rates are subject to availability, change and/or cancellation at any time by the Resort, and blackout dates may apply. Non-refundable rates are not applicable to groups or specialty programs.
*Battle 4 Atlantis is non-refundable and non-transferable within 30 days.
OTHER PRODUCTS OUTSIDE ROOMS:
Airline: Cancellation/changes of the Airline portion of an Atlantis Paradise Vacation (APV) Package are subject to the fees and/or penalties associated with individual Airlines and will be the sole responsibility of the guest.
Airport Transfers: Cancellations/No Shows of the airport transfer portion of an Atlantis Paradise Vacation (APV) Package must be received no later than 3 days prior to arrival. Cancellations/No Shows 0-2 days to arrival is non-refundable.
Dining Plans: Dining Plans are non-cancellable and non-refundable within 72 hours of arrival.
Dolphin Cay Reservations: Cancellations of the Dolphin Cay reservation portion of an Atlantis Paradise Vacation (APV) package must be received no later than 3 days prior to travel. Cancellations received 0 to 3 days prior to travel are non-refundable.
Honeymoon Packages: Refer to individual packages for component cancellation forfeiture terms.
Additional Optional Inclusions (Atlantis Live Tickets, Green Fees, Special Event Tickets): Cancellations are non-refundable.
*Travel Protection Plan: An Optional Travel Protection Plan is available for you to purchase. If you wish to purchase the Plan, it must be purchased at the time of booking your room reservation. Refer to Optional Travel Protection Plan for additional terms and conditions.
The sum of all these charges are represented in the “VAT, Levies, Resort Fees and Mandatory Gratuities” column on your e-confirmation.
Guests of The Coral, The Royal, The Cove, The Reef, and Harborside Resort are subject to a 21% charge on room rate, which includes 10% VAT, 4.4% Paradise Island Tourism and Development Association Levy (including VAT), and 6.6% Nassau Paradise Island Promotional Board Levy (including VAT).
For The Coral, the Resort Fee is $59.00 plus a $5.90 VAT charge, totaling $64.90 per room, per night, and for The Reef and The Cove, the Resort Fee is $70.00 plus a $7.00 VAT charge, totaling $77.00 per room, per night.
For The Royal, for new reservations starting November 16, 2023, and onwards, for travel December 15, 2023, and onwards, the Resort Fee is $65.00 plus a $6.50 VAT charge, totaling $71.50 per room, per night.
For reservations made before November 16, 2023, for any travel date, the Resort Fee is $59.00 plus a $5.90 VAT charge, totaling $64.90 per room, per night.
The Daily Resort Fee Includes:
• Daily Access to Aquaventure Water Park.
• Unlimited access throughout your stay to The Dig, Predator Tunnel, and the largest open-air marine habit in the world with over 50,000 marine animals from 250 species.
• Access to view fish and marine animal feedings.
• Wi-Fi All Access (in guest rooms and lobby areas for four (4) devices; six (6) devices at The Cove and The Reef.
• Daily Access to Fitness Center for two (2) entitles guests to complimentary use of the cardio studio, universal and free weights. Tennis, fitness classes, and personal training sessions are omitted.
• Two (2) Reusable Souvenir Water Bottles per room and access to Hydration water stations throughout the resort.
• Access to Indoor Theater and Poolside Movies.
• Weekly schedule of complimentary Resort Guest Activities.
• In-Room Coffee & Tea and Mini-Fridge (The Cove mini-fridges are not temperature regulated for medicine and dairy).
• Resort Shuttle Service
• Free Gaming Lessons (upon request)
• Unlimited Local Phone Calls
At The Reef, the Daily Resort Fee also includes exclusive access to the Cascades Pool.
At The Cove, the Daily Resort Fee also includes exclusive access to the Cascades Pool and the adults-only The Cove Pool (ages 18 and over only).
The above Resort Fees do not apply to stays at Harborside Resort, where guests will be required to pay a Utility Service Fee of up to $16.95 plus a $1.70 VAT charge, per person per day depending on unit type.
Atlantis room rates are based on double occupancy. Additional guests, 12 years and older, are subject to a charge of up to $75 per night, plus VAT and mandatory gratuities as listed above.
Effective for all bookings (new or changes to existing bookings) made on or after March 29, 2024: All guests, ages 12 and older, will be required to pay a Mandatory Gratuity of (i) up to $7.00 per person per day in standard rooms, up to $14.00 per person per day in suites, and up to $21.00 per person per day in specialty suites at The Coral, (ii) up to $7.00 per person per day in standard rooms and up to $14.00 per person per day in suites at The Royal, (iii) up to $6.25 per person per day depending on unit type at Harborside Resort, (iv) up to $8.00 per person per day in studio suites, up to $26.00 per person per day in suites and up to $52 per person per day in specialty suites at The Reef at Atlantis, and (v) up to $8.00 per person per day in standard suites, up to $14.00 per person per day in 1-bedroom suites, up to $22.00 per person per day in 2-bedroom suites, and up to $30 per person per day in specialty suites at The Cove at Atlantis.
*The Bahamas’ Value-Added Tax (VAT) is 10%. This is subject to certain limited exceptions as prescribed by the Bahamian Government. The 10% VAT charge will be applied to all goods and services consumed in The Bahamas.
Please be advised that all VAT, Levies, Resort Fees, and Mandatory Gratuities are subject to change without notice.
Notify all of your issuing banks (ATM and Credit Card) you'll be traveling to the Bahamas and the dates you'll be traveling on before you leave to ensure access to your funds readily.
Check with your issuing banks to see whether your ATM or Credit card is subject to daily spending or withdrawal restrictions while abroad.
Be sure you know your PIN for your debt or credit cards so you can get local currency from ATMs worldwide.
Check-In time is 4:00PM at The Coral, The Royal, The Cove, The Reef, and Harborside Resort.
Check-Out time is 11.00AM at The Coral, The Royal, The Cove, and The Reef. Check-Out time is 10.00AM at Harborside Resort.
*Check-in times may vary based on hotels discretion. Additional fees may be charged for early check-in or late check-out.
• Luggage and large items may be stored with the bellman.
• Atlantis offers guests complimentary use of In-Transit Hospitality Lounges, which allows guests with early arrivals (prior to 4pm check-in) or late departures (after 11am check-out time) to shower, change and store small personal items while they continue to enjoy the resort's amenities. Facilities include lockers, showers, restrooms, changing facilities and bathing suit dryers.
For The Coral guests, the Hospitality Cavern is located in the Seagrapes Tunnel marine exhibit.
For guest of The Royal, the In-Transit lounge is located in between the East and West wings.
The Reef Atlantis and The Cove Atlantis have their own respective in-transit lounges located on the first floors near the elevators.
• If your room is ready before 4pm, you will be allowed to check-in early.
• If you are leaving after 11 am, please let us know 24 hours in advance. The front desk will make every effort to manage requests for late check-out.
To check-in at The Coral, The Royal, The Cove, or The Reef, at least one guest must be at least 18 years of age and present a valid credit card in their name. If under 18, the guest must be traveling with a party where one guest is 18 or older and is the credit card holder for all reservations.
To check-in at Harborside Resort, at least one guest must be at least 21 years of age and present a valid credit card in their name. If under 21, the guest must be traveling with a party where one guest is 21 or older and is the credit card holder for all reservations.
Upon check-in at all hotels, you are required to place a credit card on file as your security deposit for your incidentals. There is a holding charge on the credit card, which is based on various factors, including number of nights and type of package booked.
Atlantis Paradise Island is a cash free resort. Major credit cards accepted: Visa, Mastercard, American Express and Discover. Cash is not accepted.
Atlantis is not an all-inclusive Resort; we are a full-service Resort. As our guest, you have full access to all Atlantis Aquaventure water park features at no additional cost. Included are 20 swimming areas, 11 water slides, our mile-long Rapids River, our protected Paradise Lagoon, The Dig, the Predator Lagoon, all of our marine life habitats, and 6 inviting beaches over 5 miles long. Beach towels are provided daily at Aquaventure Guest Service locations at no charge. All other Atlantis services such as the Mandara Spa, the Comedy Club, and our Business Center, are yours to enjoy for a nominal fee.
Meal plans are available to enhance your experience at the resort. These plans vary and offer guests options depending upon where they would like to dine and where they are staying within the resort.
Please review our dining meal plan section at Dining Plans for more information.
Meals are not included with your room reservation; however, as a guest of the resort you will have full signing privileges at any of our restaurants or lounges.
Atlantis Weather:
The climate in the Bahamas is sub-tropical.In the islands there are basically two seasons: Wet and Dry.
Average temperatures range between 70 to 90 degrees Fahrenheit.
The Wet Season is from June through November which is also the hurricane season.
The height of the tropical activity is traditionally between August and October.
The Dry Season, much cooler and less humid, is between December and May.
Temperatures as low as the 60s during the Dry Season are rare but do happen.
Bright colored loose airy clothing is the recommended daytime wear.
A light sweater or jacket should be part of your travel gear during the Dry Season.
Brief heavy showers are common throughout the year. We call that Liquid Sunshine.
No, Atlantis is not on Nassau. Atlantis is located on Paradise Island across the harbor from Nassau. You must go over The Sir Sidney Poitier Bridge to get there or arrive by boat.
When the warm Caribbean sun isn’t naturally heating the water, we offer temperature-controlled pools heated up to 80 degrees Fahrenheit. These include Cove Pools, Cascades Pool, Royal Baths, Grotto Pool, Bath Colonnades, Rapids River, Poseidon's Playzone, and Harborside Pool.
Resort and sports attire is appropriate throughout the day. Shoes and cover-ups are required in the lobbies and in all indoor restaurants, lounges and public places at all times. Clothing specifically designed for tennis should be worn on the courts.
Signature Dining Restaurant Dress Code: Resort Elegant
Venues include Fish by Jose, Café Martinique, Nobu, Silan by Alon Shaya and Paranza by Michael White.
Ladies are encouraged to wear evening attire.
Gentlemen are required to wear collared shirts.
No swimsuits, shorts, athletic wear, t-shirts, ripped or frayed denim, hats, flip flops, crocs, or slippers.
Casual Restaurants Dress Code: Smart Casual
Venues include Lagoon Bar & Grill, Ocean Club Clubhouse, Seafire Steakhouse, Carmine’s, Sip Sip, Frezca, Bimini Road, Murray’s Deli, Chop Stick, Perch, Poseidon’s Table, Village Burger Shack.
Dress in t-shirts or polo shirts, slacks, sundresses or skirts, and similar attire.
No shorts, jeans, tennis shoes, logo or silk-screened t-shirts.
Fast Casual Restaurants Dress Code: Casual
Venues include Breakwaters Grill, Cascades, Mayan Cart, Pisces, Riverbend Café, Shark Bites, Triton’s Shack Bar, Pita, Starbucks at Aquaventure, Sun & Ice, Plato’s, The Dilly Club, Mckenzie's Conch Shack, Starbucks at Marina Village, Marina Pizzeria, Starbucks at the Coral, Ben & Jerry's, Shake Shack, Starbucks at the Reef and Zero Entry.
T-shirts or polo shirts, shorts or jeans, skirts or sundresses, and similar apparel are recommended.
No swimsuits or cutoff shorts. Shoes are required.
The Atlantis, Paradise Island Hurricane Guarantee ensures that you can purchase your vacation with confidence.
In the event that a hurricane watch or warning is issued by the United States’ National Hurricane Center within fourteen (14) days prior to your date of arrival for either your travel origin city or for New Providence, The Bahamas, guests with confirmed reservations can cancel your reservation up to the moment of scheduled departure. You then have the option to rebook your vacation without penalties for a stay to be completed within one (1) year of the original arrival date, subject to terms and conditions.
ATMs are located in the Casino and may be used with credit cards. There is a service charge.
Yes, please follow the steps below before arriving.
Notify all of your issuing banks (ATM and Credit Card) you'll be traveling to the Bahamas and the dates you'll be traveling on before you leave to ensure access to your funds readily.
Check with your issuing banks to see whether your ATM or Credit card is subject to daily spending or withdrawal restrictions while abroad.
Be sure you know your PIN for your debt or credit cards so you can get local currency from ATMs worldwide
Below are regulations concerning age which are strictly enforced.
Minimum age requirements at Atlantis:
To reserve a room ~ 18 years or older**
To drink alcohol ~ 18 years or older
To gamble ~ 18 years or older
**One person staying in each room must be at least 18-years old or above to check-in at The Coral, The Royal, The Reef, and The Cove. To check-in at Harborside Resort, least one guest must be at least 21 years of age and present a valid credit card in their name.
Valet parking is available at the resort for $20.
We do not allow pets of any type at Atlantis. The only exceptions are registered service animals such as Service Dogs. To register your service animal, call Guest Services for details at 242-363-3000.
Link to dog permit forms - per Bahamian Government
Calling Atlantis Guests: Please call Atlantis directly 242-363-3000.
Ask for your guest's name used at check-in.
The call will be transferred and you can leave a message on their voice mail.
Because of the enormous number of faxes received daily, we do recommend calling guests as your first option.
Faxing Atlantis Guests:
To ensure the fax reaches your contact, supply the guest's contact information on the cover page. Guest contact information must include reservation name, arrival date, tower and room number. Call your contact to advise the fax was sent. Guest must retrieve their fax at the front desk.
The Beach – 242-363-3724
The Coral – 242-363-6379
The Royal – 242-363-6309
The Cove – 242-363-6901
The Reef – 242-363-6971
Harborside Resort – 242-363-6810
Emailing Atlantis Travelers:
There are no facilities to transfer e-mails to guests at the hotel. Guests can check their personal e-mails in our library while at Atlantis.
Cell Phone usage at Atlantis Contact your cell company to inquire about your international options.
You can rent a Batelco serviced cell phone upon arrival at Atlantis Business Center.
Because of the high demand for Atlantis accommodations we are unable to offer a waitlist service. We focus our efforts continuously on keeping inventory live and up-to-date. Check back frequently as availability changes daily.
The average hotel room price at Atlantis varies depending on the season and hotel as each property has various amenities. Visit the Atlantis website at www.AtlantisBahamas.com and click the Book Now button to explore hotel rates.
The Coral at Atlantis is designed with families and friends in mind and is conveniently located near activities and experiences for guests of all ages. Lounge in poolside cabanas, enjoy the swim-up bar, or take a short walk to the ocean.
The Royal at Atlantis is the center of the resort and home to the iconic Royal towers. The Royal offers easy access to five miles of white-sand beaches, open-air marine habitats, the casino, multiple restaurants, and numerous water-focused amenities including swimming pools and Aquaventure water park.
The Cove at Atlantis offers a sophisticated and upscale retreat nestled between two private beaches. Guests can lounge by the adults-only pool, relax in beach cabanas, and indulge in poolside dining.
The Reef offers residential-style luxury amenities for a home-away-from-home experience. Each room offers a kitchenette or full-kitchen.
EXPERIENCE PRICING (SPA, GOLF & DOLPHIN CAY)
Golf Pricing
Ocean Club, the most picturesque golf course in The Bahamas, features seven holes that border the ocean with stunning views. To view Tee Times and rates or learn more about lessons with our PGA Professional staff, visit www.oceanclubgolfcourse.com
Spa Pricing
Explore spa treatments and amenities, view spa pricing, and book your Mandara Spa experience at www.atlantisbahamas.com/things-to-do/spa-fitness
Dolphin Cay Pricing and Reservations
Dolphin Cay is the world's largest open-air marine habitat set in an extraordinary environment with marine mammal interaction programs. To learn more about these programs, pricing, and to make a reservation, visit us at www.atlantisbahamas.com/things-to-do/dolphin-cay
A limited selection of groceries are available at Atlantis Sundry Shops, for a wider selection, a food store is located a few blocks from the resort.
Atlantis Store & Sundries Shop Hours
Sundries at Harborside is open from 10am until 6pm.
Sundries at The Cove & The Reef is open from 10am until 6pm.
The Royal Signature & Mini-Bar Store is open from 11am until 7pm.
Guests can find toiletries and personal care items (such as diapers, baby needs, deodorant, toothbrush, toothpaste, sunscreen, shampoo, conditioner, and soap) at these shops. Groceries including snacks such as candy, chips, and sodas are also available for purchase. Other common necessities including over-the-counter pain-relief like Tylenol, Ibuprofen, and Advil can be found at the sundry shops.
The property has helpful features so that all guests can explore Atlantis.
These accessibility features include:
Elevators and ramps throughout the resort.
Wheelchair accessible bathrooms, entrances and restaurants.
The Atlantis Mobile App details accessibility routes throughout the resort with information about accessible entrances and wheelchair-friendly routes.
Our friendly resort staff members are available for accessibility-related questions, and they are more than happy to assist guests to ensure a comfortable stay.
Our privacy policy can be found at https://www.atlantisbahamas.com/privacy#otnotice-section-4d7fd333-372d-478a-bd71-e5c92928bfe3
Please review the Disclosure of Your Information section of the Privacy Policy. https://www.atlantisbahamas.com/privacy#otnotice-section-4d7fd333-372d-478a-bd71-e5c92928bfe3
Submit a Request: To exercise these rights, you may submit a request via our Privacy Portal or contact us as set forth in the “Contact Us” section. We may request additional information from you for verification purposes, including details about your interactions with our business. In some cases, you may also access or update your information using the settings features on our Site and Mobile Apps. If you believe there has been a violation of your privacy rights, please contact us for a resolution. You also have the right to lodge a complaint with your local data protection authorities.
Privacy Portal link : https://privacyportal.onetrust.com/webform/1a83e5ad-9ea4-49fa-91d0-295c0bddffd1/06533f77-836b-420f-bac4-74f4315462e8
To exercise your privacy rights (as described above) please contact us by emailing privacy@atlantisparadise.com or calling us Toll Free at 1-800-722-7446 or if outside the US call 1-242-363-3000 or direct submission via our Privacy Portal.
All Atlantis standard guest rooms have a maximum occupancy of up to four persons in the room. Larger accommodations are available such as Luxury Suites which can accommodate up to eight persons and Villas that sleep up to ten persons.
Most rooms have a coffee maker, iron and ironing board, hair dryer and in-room safe for the storage of valuables.
Almost completely wheelchair accessible, we strive to provide the best for all our Atlantis guests. Handicap friendly accommodations are offered on a limited basis. If you are interested in booking a special needs room, please contact us at 242-363-3000 so we can verify availability and secure the room in advance.
Atlantis Features:
Our only limitations for handicap visitors are the actual beach and waterslides.
The hallway areas between towers provide elevators near the staircases.
All public areas at Atlantis are wheelchair accessible with minimal navigation.
We offer handicap rooms with safety bars, lowered sinks and many offer roll-in showers.
Wheelchair Rentals:
Motorized chairs are available for $45 and $65 per day, depending on type.
Non-motorized are available for $20 per day.
Contact Cardinal Mobility in advance of your arrival for this service. Call directly at 242-363-3000 extension 65036 or check out their website at www.cardinalmobility.com
*Prices, services and availability of handicap services, options and rooms are subject to change at anytime without notice.
*A Value Added Tax (VAT) will be added to rental fees.
Click Here to download The Atlantis Access Guide
A handbook for our guests with disabilities
The resort has a voltage capacity of 110V for U.S. and Canadian electric razors, hair dryers and other standard electrical equipment used in guest rooms. All European appliances require an adapter, which can be obtained from Housekeeping.
If you are interested in upgrading the room you are presently holding, this certainly is possible. We do not manage a waitlist service so it would be up to you to check back with us. Any of the following options may be followed depending on your case.
Upgrading your room to the next category or the next tower:
If you are confirmed with a company other than Atlantis, call them to request an upgrade.
If you are confirmed through Atlantis, call us directly at 800-285-2684 or 954-809-2100 to request an upgrade.
Pre-paid packages can not be upgraded at check-in and must be upgraded in advance.
You must pay the difference for your upgrade once it is confirmed.
All upgrade requests are based on availability.
Enjoy the freedom of wireless (WiFi) internet access. Service is available at The Beach lobby, Coral Lounge in The Coral lobby, Plato's Lounge in The Royal lobby and Harborside. WiFi is included within your daily resort fee for stays at The Beach, The Coral, The Royal, The Cove and The Reef. Harborside Internet fees are as follows:
24 hours-$21.95 | |
48 hours-$43.90 | 120 hours-$109.75 |
72 hours-$65.85 | 144 hours-$131.70 |
96 hours-$87.80 | 168 hours-$153.65 |
Number of devices: 4 | |
Speed: 5MB | |
All guest rooms offer two options for visitors who prefer to access the internet in the privacy of their rooms. A wired data port is available for those who bring their laptop and wireless internet is available via the NXTV interactive menu. Wireless keyboards are provided in each room and the pricing for these two options is the same as listed above.
Complimentary Internet Access is available for 20 minutes per day, per person at 4 Stations in the The Coral Library.
Please note that all prices, features, options and availability of Atlantis Internet Services are subject to change at anytime without notice.
*A Value Added Tax (VAT) will be added to internet fees.
With our fabulous array of amenities, guests can receive gift baskets such as champagne or specialty food items. For a full list of gifts or to place an order, click below:
Amenities Request Form
Atlantis Gift Cards, can be used for golf, dining and more! Currently, these cards are available for purchase only at the resort.
Email atlantisgiftcard@atlantisparadise.com for Atlantis Gift Card balances & Gift Card requests.
Complete valet laundry and dry cleaning service are available. Garments are picked up before 9:00 a.m. are returned the same day. We service daily except Sundays.
Nurses Station:
Atlantis Mediclinic, is located at The Beach Station in The Coral (lobby level - corridor leading to the Shore Wing).
Operating hours: 8am -8pm.
The Royal Station is located outside near The Royal Pool Deck.
Operating hours: 9am - 5pm (closing time changes during daylight savings time).
A doctor is on call 24hrs. a day and holds a clinic Tuesday - Saturday. To make an appointment please call the Coral Clinic at ext. 64066.
Thanks for allowing us to make your children a part of our Atlantean Family. Our babysitting service is an In-room Service Only.
When a sitting is arranged the babysitter comes to your room and cares for your child. Sitters are not allowed to take the child/children out of the room unless a parent is present. Poolside / Beachside / Outdoor sittings are at the approval of Management only and must be arranged in advance of booking so a suitable sitter can be arranged.
Qualifications of Sitters
All babysitters are CPR Certified.
Background checked by Atlantis Security Department.
Health Certified by the Bahamas Government.
Food Handlers' Certification
Negative Covid-19 tests, confirmed by Atlantis Security Department.
Cost for Babysitting Service (rates effective January 1st, 2022– inclusive of 10% VAT)
Sittings must be scheduled for a minimum of three hours, a maximum of 4 children per sitting. Sittings that are less than 3hrs are automatically billed at the 3-hour rate, based on the number of children.
Sittings booked from 7am – 10pm: $27.50 per hour (1child), $38.50 per hour (2 children), $49.50 per hour (3 children), $60.50 per hour (4 children)
Sittings booked from 10pm – 7am: $33.00 per hour (1 child), $44.00 per hour (2 children), $55.00 per hour (3 children), $66.00 per hour (4 children)
Payment
Payments for all sittings are by Room charge only. There is no cash payment for this service. The cost is charged to the room via an agreement form presented by the sitter at the start of the service. Gratuities are optional and must be room-charged via notation on the agreement form.
Cancellation Policy
All sittings must be cancelled at least 2 hours before the start of the sitting. Failure to do so will result in a $60 penalty fee.
Note: For any sitting session that lasts more than six consecutive hours, the guest is to provide the babysitter with a duty meal, or a $15 meal allowance, or allow a 30-minute break.
To book a sitting please email us at pid-resortcallcenter@atlantisparadise.com.
Click here to report a lost item.
You may also call our Guest Services Desk at 242-363-3000 for this specific information. Ask for Guest Services in the specific hotel where you were a guest.
If your item is found and turned back to the resort, we will gladly package it for mailing. The necessary arrangements and cost of shipping to return your lost item/s will be your responsibility.
For shipping anything, including letters or packages to Atlantis, please note the exact address below. Please be sure to mark to whose attention the delivery is for.
Atlantis - Paradise Island
One Casino Drive
Paradise Island, Bahamas (No Postal Code)
Attention: (Guest Name and/or Department and/or Convention or Group Name)
Resort and sports attire is appropriate throughout the day. Shoes and cover-ups are required in the lobbies and in all indoor restaurants, lounges and public places at all times.
Signature Dining Restaurant Dress Code: Resort Elegant
Venues include Fish by Jose, Café Martinique, Nobu, Silan by Alon Shaya and Paranza by Michael White.
Ladies are encouraged to wear evening attire.
Gentlemen are required to wear collared shirts.
No swimsuits, shorts, athletic wear, t-shirts, ripped or frayed denim, hats, flip flops, crocs, or slippers.
Casual Restaurants Dress Code: Smart Casual
Venues include Lagoon Bar & Grill, Ocean Club Clubhouse, Seafire Steakhouse, Carmine’s, Sip Sip, Frezca, Bimini Road, Murray’s Deli, Chop Stick, Perch, Poseidon’s Table, Village Burger Shack.
Dress in t-shirts or polo shirts, slacks, sundresses or skirts, and similar attire.
No shorts, jeans, tennis shoes, logo or silk-screened t-shirts.
Fast Casual Restaurants Dress Code: Casual
Venues include Breakwaters Grill, Cascades, Mayan Cart, Pisces, Riverbend Café, Shark Bites, Triton’s Shack Bar, Pita, Starbucks at Aquaventure, Sun & Ice, Plato’s, The Dilly Club, Mckenzie's Conch Shack, Starbucks at Marina Village, Marina Pizzeria, Starbucks at the Coral, Ben & Jerry's, Shake Shack, Starbucks at the Reef and Zero Entry.
T-shirts or polo shirts, shorts or jeans, skirts or sundresses, and similar apparel are recommended.
No swimsuits or cutoff shorts. Shoes are required.
Guest Provided Kosher Meals:
Guests may bring their own kosher meals. Contact Room Service 7 days before your arrival.
Ensure that all your food products arrive on property in a satisfactory condition.
Food must be fully cooked in disposable trays, double wrapped in foil.
Food must be clearly labeled by day and meal period (breakfast, lunch or dinner).
Raw food requiring preparation and cooking will not be accepted.
A Culinary Executive will meet you upon arrival at Atlantis, to secure items for storage.
Service Fees:
In Suites: $15 per item warming fee plus room service charge & 15% gratuity.
In Gourmet Restaurants: $35 per item warming fee plus 15% gratuity.
In Specialty Restaurants: $15 per item warming fee plus 15% gratuity.
Atlantis Provided Kosher Meals:
For guests who choose not to bring their own kosher food, Atlantis carries a limited number of Weberman's frozen kosher entrées for breakfast, lunch or dinner.
Service Fees:
Breakfast: $30 per item plus 15% gratuity
Lunch/Dinner: $40 per item plus 15% gratuity
Dessert: $10 per item plus 15% gratuity
PLEASE NOTE: All prices, fees, services, options, menu choices and programs related to kosher dining are subject to change without notice at anytime. You must contact Room Service prior to arrival at 242-363-3000 with your full dining details and special needs. Kosher meals are not included with our dining plans.
To make dinner reservations using OpenTable please Click Here
No breakfast or lunch reservations are accepted at any restaurants.
Dinner reservations are not accepted via fax or e-mail.
Children 5 years and under dine complimentary with the purchase of an adults dining plan.
Children (ages 6-11): $43.75/per day incl. VAT & Grats.
Click here to learn more about Atlantis Dining Plans.
For prepaid Destination Atlantis Vacation Packages, your travel plan may include items such as transportation or excursions that require travel vouchers. These vouchers will be delivered in a PDF document and attached to your e-mail confirmation, once the balance of the travel plan is paid in full. The vouchers must then be printed, signed and presented to each vendor for the service provided. Service may not be rendered if vouchers are not presented. Travel vouchers are only valid for the persons listed on the travel plan. If you chose to book the accommodations only, you will not receive any travel vouchers for your travel plan.
Most visitors to The Bahamas do not need special vaccinations before entering the country. However, travelers over the age of 1 year if arriving after leaving or transiting the following countries: Argentina, Bolivia, Brazil, Colombia, Ecuador, French Guiana, Panama, Paraguay, Peru, Venezuela, Angola, Benin, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, Congo, Congo (Dem, Rep.) Cote d’Ivoire, Equatorial Guinea, Ethiopia, French Guiana, Gabon, Gambia, Ghana, Guinea-Bissau, Kenya, Liberia, Mali, Mauritania, Niger, Nigeria, Rwanda, Sao Tome and Principe, Senegal, Sierra Leone, Somalia, South Sudan, Tanzania, Togo and Uganda must provide a yellow fever vaccination certificate.
Visitors must be vaccinated 10 days before entering The Bahamas.
More information regarding Vaccination Requirements can be found on the following sites: http://wwwnc.cdc.gov/travel/destinations/traveler/none/the-bahamas or the World Health Organization.
An Optional Travel Protection Plan is available for you to purchase. If you wish to purchase the Plan, it must be purchased at the time of booking your room reservation. Refer to Optional Travel Protection Plan (anchor to T&C’s page/section) for additional terms and conditions.
As you will be traveling to another country, you must present proof of citizenship. All guests full, legal names and children's ages are required at time of booking. Possession of proper documentation is the responsibility of the passenger. Each passenger must have a valid passport, visa and/or proof of citizenship (such as an original or notarized copy of a birth certificate with an accompanying photo ID with the same name change, or supporting documentation of name such as a marriage certificate). Failure to provide the air carrier or governmental officials with necessary documents will lead to denial of boarding, in which case there shall be no obligation to board the affected passenger or to provide any alternate transportation. The passenger's failure to provide such documentation may result in automatic flight cancellation without right to a refund.
Starting January 23, 2007 all travelers including U.S. citizens, to and from the Caribbean, Bermuda, Panama, Mexico and Canada must have a passport to enter or re-enter the United States. This is a change from prior travel requirements and will affect all United States citizens entering the United States from countries within the Western Hemisphere who do not currently possess valid passports. This new requirement will also affect certain foreign nationals who currently are not required to present a passport to travel to the United States. Most Canadian citizens, citizens of the British Overseas Territory of Bermuda, and to a lesser degree, Mexican citizens will be affected by the implementation of this requirement.
Transfers to and from the resort are offered on our website when booking your vacation. Taxis are also readily available at Nassau International Airport to transport you to Atlantis.
Although we do not offer free/complimentary shuttle services to and from the airport, we do provide several transportation alternatives that you can reserve in advance.
Round Trip Shared Shuttle
Round Trip Private Shuttle
Round Trip Private Town Car Transfers
Round Trip SUV Transfers
Round Trip Limousine Transfers
Round Trip Luggage Van
Round Trip Handicap Accessible Van (accommodates wheelchair passenger and three additional persons)
Complimentary Bus Shuttle Service operates between The Reef, The Cove, The Royal, Harborside Resort, The Coral, The Beach, Ocean Club and the Ocean Club Golf Course every 30 minutes.
Traveling to Atlantis, Paradise Island, Bahamas:
The BEST option for traveling to Atlantis is by airline.
Contact your travel professional for other options including travel by boat.
We do not have recommendations concerning travel by boat to the Bahamas
Flying to Atlantis, Paradise Island, Bahamas:
Nassau International Airport - (NAS), serves Nassau and Paradise Island.
Freeport is on Grand Bahama Island, 150 miles away from Atlantis.
We do not provide transportation in-between islands.
Check the Bahamas Tourism site for options ~ www.bahamas.com
Contact JetBlue at 1-800-538-2583 or visit their website www.jetblue.com
Contact Bahamas Air at 1-800-222-4262 or go to their website www.bahamasair.com