We've redesigned My Atlantis Vacation from the ground up to make planning your stay simpler and more rewarding. Here's a quick guide to getting started.
A single account connects you to every Atlantis property and digital experience.
Book dining, cabanas, and activities ahead of time. Build your itinerary day by day.
Unlock exclusive deals and saved preferences just for account holders — always free.
Works seamlessly across desktop, iOS, and Android — your trip is always with you.
Everything you might want to know about your My Atlantis Vacation account, from setup to security.
My Atlantis Vacation is your free personal hub for managing every part of your trip. With one login, you can access your reservations, set dining and room preferences, book activities, and unlock exclusive member offers across all Atlantis properties.
We've completely rebuilt My Atlantis Vacation to give you a faster, simpler, and more connected experience. As part of this upgrade, all guests need to create a new account — your previous login credentials will no longer work. Setting up a new account takes less than two minutes, and you can use your email, Google, or Apple ID to sign in.
Creating a My Atlantis Vacation account is completely free, with no hidden fees and no commitments. All you need is an email address and a password — and it takes less than two minutes.
You're welcome to browse the website and access basic booking features without an account. However, a free account unlocks the full experience — saved preferences, a unified reservation dashboard, member-only offers, and easy itinerary management.
Yes. You can create your account and sign in using email, Google, or Apple. Choose whichever option is easiest for you — they all give you the same full access.
At this time, reservations booked through online travel agencies (OTAs), travel agents, or casino partners cannot be added to My Atlantis Vacation. Currently, only eligible direct bookings can be linked to an account.
We're actively working on expanding My Atlantis Vacation to support additional booking types in the future. Please check back for updates as we continue to enhance the experience.
Your account gives you a single dashboard to view and manage all reservations, save dining and room preferences, book dining, spa, and activities, and access your full itinerary from any device. Think of it as your concierge in your pocket.
Absolutely — and we highly recommend it. Once your reservation is confirmed, log in to browse dining options, pre-book activities and cabanas, set your room preferences, and build your day-by-day itinerary. Pre-arrival planning is one of the best ways to make the most of your stay.
Yes. One My Atlantis Vacation account covers every Atlantis property — no need for separate logins.
My Atlantis Vacation works on desktop (all major browsers), iPhone and iPad, and Android devices. Sign in once and your trip details follow you everywhere.
My Atlantis Vacation is currently available in English. Additional language support is being explored for future updates.
Only room-inclusive bookings (reservations that include a hotel stay) can be added to your profile. Standalone bookings such as activities, live events or transportation, or ticket-only experiences are not eligible.
Yes. Your account is protected with industry-standard encryption and security protocols. Atlantis does not sell your personal data to third parties. You can review our full Privacy Policy for details.
Your account securely stores your name, email, contact details, stay history, and any saved preferences (dining, room setup, activity interests). You're always in control — you can update or delete your information at any time from your profile.
Click "Forgot Password" on the login screen and we'll email a secure reset link to your registered email address. If you don't see it within a few minutes, check your spam folder.
You can update your email address, password, and contact information at any time from the "My Profile" section of your account.
Yes. You can delete your account at any time. When you do, your personal preferences and data are removed in accordance with our Privacy Policy.
Start by trying "Forgot Password" to reset your credentials. If that doesn't resolve the issue, try clearing your browser cache, switching browsers, or signing in from another device. Still stuck? Reach out — our team is here to help.